accommodation
Reservation and Refund Policy
The Park has specific policies and guidelines for reservations, payments, cancellations and refunds, and a Rebooking Policy for Peak and Off-Peak periods.
Current policies for the Park are detailed below. If you have any queries at all, please get in touch.

Bookings must be made and confirmed by a Council Officer prior to setting up onsite.

Transferring bookings to another party without the prior consent of Council is not permitted.

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Seasons

Peak Season

  • 25 December - 28 January, Easter Thursday-Monday.
  • See Peak Rates – Minimum length of stay applies.

Dynamic Pricing

  • 1 September - 24 December, 29 January - 1 May (excluding Easter).
  • Price ranging from Off Peak to Peak depending on park occupancy, contact Park to check prices.

Off Peak

  • 1 May - 30 August.
  • See Off Peak Rates.
Deposits/Payments

Peak Bookings

25 December - 28 January, Easter Thursday-Monday

Peak bookings made more than 30 days in advance of arrival:

  • The price of the first night or $100, whichever is more, is required to secure a booking.

Peak bookings made within 30 days of arrival:

  • Full payment at the time of booking is required to secure the booking.

All fees must be paid in full prior to 31 October for Christmas balances and 30 days of arrival for Easter balances.

All other bookings outside of peak

  • The price of the first night or $100, whichever is more, is required to secure booking.

All fees are due upon arrival.

Cancellations and Refunds

Peak Bookings

25 December to 28 January, Easter Thursday-Monday

  • More than 30 days' notice prior to arrival - refundable excluding administration fee or 12-month non-refundable credit to the same value.
  • Less than 30 days’ notice prior to arrival - forfeiture of all fees paid.

All other bookings outside of peak

  • More than 24 hours notice prior to arrival - refundable excluding administration fee or 12-month non-refundable credit to the same value.
  • Less than 24 hours notice prior to arrival - forfeiture of all fees paid.

First time cancellations providing the required notice period specified above have the option to transfer their booking to the following year for the same dates as a non-refundable credit. Bookings cancelled for a second year in a row result in a forfeiture of the credit and site for future rebooking.

Please Note:

  • No shows without notifying the park will not be refunded or transferred.
  • Early departures will not be refunded.
  • If you do not arrive by 10am on the day after your scheduled arrival date your booking will be cancelled without refund and the site made available to be rebooked by other guests.
  • All credits are non-refundable and must be used within the specified credit timeframe.
Rebooking Policy

Peak Bookings

25 December - 28 January, Easter Thursday-Monday

All peak bookings should rebook their sites for the next year while here or on departure - prior to the release timeframes specified below. Re-bookings must consist of the same site and same dates/days as the current booking until released. Sites that have not been rebooked by the release dates will be released to other campers.

Easter:

  • Bookings released 21 days following Easter Monday.

December - January:

  • Bookings released 21 February.
Park Reviews
Explore a selection of genuine guest reviews from those who have stayed at the Park.
Great campsite
Very organised arrival with contactless check in available. Site is well maintained and so are the facilities which were pretty new. Staff are friendly. Beautiful outlook over the lake.
Reviewed: 
Jan 12, 2023
Two lovely weeks
We stayed here with our Labrador and had a wonderful time. Park is with walking distance of the shopping centre. Bakery is wonderful. Amenities are old but very clean. Hubby fished most days. We visited the World War II bunker - very fascinating.
Reviewed: 
May 3, 2023
Beautiful pristine water ways!
This place was absolutely brilliant! We are Sydneysiders, had even heard of Mallacoota! Pristine waterways, a fishing haven! This is probably the biggest caravan park we have stayed at!
Reviewed: 
Feb 14, 2023
Really well kept park
Friendly staff and reasonably priced. Absolutely amazing place. I will be back.
Reviewed: 
Jul 18, 2022
5 Stars!
Very clean facilities, beautiful views right on the lake - staff were incredibly friendly and great prices for unpowered sites!
Reviewed: 
Jul 12, 2022
Just divine!
I’m a little reluctant to give such a wonderful review for fear of too many people finding out about this little piece of paradise - but this place is just divine! The camp site is well kept, the staff are polite and helpful.
Reviewed: 
Dec 2, 2022
We can’t wait to come back and stay again!
One of the best caravan parks we have stayed, beautiful spot on the foreshore with walking paths both directions along the water, beautiful green grass everywhere and everyone was very kind and accommodating.
Reviewed: 
Dec 18, 2022
Fantastic facilities, stunning location, super friendly camp site
This place is very well run and maintained. Best sunrises I've witnessed in a long time too. Very close to town and the beach. Really good value. It's also dog friendly.
Reviewed: 
Dec 13, 2022
Glad I Stayed Here!
Rarely stay in caravan parks but very glad I stayed here, not busy, plenty of room. Friendly staff when checking in. Clean amenities, camp kitchen (didn't use), dump point. 5min walk to basic shops.
Reviewed: 
Jun 14, 2023
Very beautiful campground!!
The receptionist was very friendly and gave us a better campsite directly next to the beach. We enjoyed beautiful views of the sea! The nature here is very beautiful, you can walk through the shallow water at low tide and see many pelicans!
Reviewed: 
Jun 30, 2023
Really well kept park
Friendly staff and reasonably priced. Absolutely amazing place. I will be back.
Reviewed: 
Jul 18, 2022
Two lovely weeks
We stayed here with our Labrador and had a wonderful time. Park is with walking distance of the shopping centre. Bakery is wonderful. Amenities are old but very clean. Hubby fished most days. We visited the World War II bunker - very fascinating.
Reviewed: 
May 3, 2023
Beautiful pristine water ways!
This place was absolutely brilliant! We are Sydneysiders, had even heard of Mallacoota! Pristine waterways, a fishing haven! This is probably the biggest caravan park we have stayed at!
Reviewed: 
Feb 14, 2023
Great campsite
Very organised arrival with contactless check in available. Site is well maintained and so are the facilities which were pretty new. Staff are friendly. Beautiful outlook over the lake.
Reviewed: 
Jan 12, 2023
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